Using banq

Learning about, setting up, and using the app.

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Can I make a withdrawal to my debit card?

*answer from banq* Currently, the funct...

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Inviting people to banq

You can invite them a few ways! Send t...

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Speaking with a real person to answer questions

Of course! Feel free to reach out to su...

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Documentation needed to open a business account

With any account at a financial institu...

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Adding funds to a banq account

Depositing into a banq account is easy!...

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Desktop login

At this time, you can only hang out wit...

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Keeping your PayName private when paying or getting paid

Yes! You can go into Total Privacy Mode...

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Changing my PayName

Yes! To change your PayName: Tap Setti...

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Re-linking your card with Plaid

Plaid asks that you reconnect cards to ...

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Changing or updating my personal information on the app

Currently you are unable to change your...

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Deleting or archiving a Space

We know it's important to keep your Spa...

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Sending or receiving a wire with banq

To send or receive a wire: Tap the $ s...

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Moving money between Spaces

Yes you can! Tap the $ sign in the low...

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Letting another person manage your banq account

banq supports this: it's called authori...

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Investing in crypto with banq

You can't quite purchase cryptocurrency...

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What's a payname?

A payname is a unique name that identif...

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Fees to use banq

Paying with a checking account or banq ...

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Abilities of a pay-only account

Pay-only accounts allow you to pay busi...

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Switching between accounts

There's two different spaces you may be...

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Setting up a business account

Setting up a business account is easy! ...

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Finding your transaction history

From the overview page, you'll see all ...

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Using payment links

You use payment links to pay and get pa...

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Downloading banq

banq is currently supported on iPhone a...

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Who is banq for?

banq is for anyone who is looking for a...

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Sending a payment to a pay-only account

They won't be able to receive your paym...

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Currencies supported by banq

Currently, banq supports U.S. dollars, ...

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Cancelling a payment

When a payment is sent, it is instantly...

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Protecting my privacy

At banq, user privacy is at the heart o...

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Will my real name be my payname?

No, you set your own paynames! You are ...

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Benefits of using banq as a payment processor

There are many benefits to leveraging b...

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